Van maandag 7 september t.e.m. vrijdag 11 september vindt in Leuven het Festival of Connecting plaats. Flanders Synergy heeft de handen in elkaar geslagen met diverse internationale partners om kennis over IAO wereldwijd te delen. Het volledige programma van de hele week vind je in dit programmaboekje.
Op woensdag 9 september zetten we de deuren open voor het grote publiek onder de titel "Advanced Workplaces for advanced business". We nodigen al onze leden uit voor een dag met diverse workshops, praktijkgetuigenissen, wetenschappelijke inzichten en de mogelijkheid om te netwerken met gelijkgestemden over de hele wereld. Dit jaar dus geen FS-Congres, maar wel de mogelijkheid om deel te nemen aan dit internationale top event. De voertaal zal Engels zijn.
Elżbieta Bieńkowska is the European Commissioner for Internal Market, Industry, Entrepreneurship and SMEs. One of her objectives is to bring industry's weight in the EU's GDP back up to 20% by 2020, from less than 16% today... How does workplace innovation come into play?
Organizational design and relational coordination: two ingredients to make connectivity at the workplace and workplace innovation work. Frontrunners Jody Hoffer Gittell (Brandeis University's Heller School), Steven Dhondt (Euwin) and Geert Van Hootegem (KULeuven) combine theory and practice.
A1 How to stay competitive in turbulent times? Learn from the best
A2 Sociotechnical systems in education
Moderator: Mariet Vrancken & Tom Van Acker
Education in Flanders is a sector in which workplace innovation was an absolute policy spearhead. Workplace innovation is seen as a prime way to prevent that more and more pupils fall behind in educational performance and risk to enter without a formal qualification. With Flemish government support from both the education and innovation departments it has been a prime priority of Flanders Synergy in the last couple of years, alongside manufacturing and health care sectors.
Education is traditionally a sector where lone professionals are individually engaged in their work. Lack of support from colleagues is a workplace characteristic that puts strain on many teachers. In dozens of schools in Flanders, team-based practices are being implemented in order to remove such strain but also to enhance the qualification level of the students. These schools set an example for workplace innovation for many other service sectors, where individual professionals’ wellbeing could strongly benefit from team-based social support. We’ve invited schools to testify about their ‘new way of working’.
A3 - IT systems and workplace innovation
Moderator: Mark Govers
Workplace innovation is about creating the working conditions that enable workers to benefit from autonomy and from the daily experience of doing meaningful work. Workplace innovation is also about removing excessive managerial control. Part of the challenge of workplace innovation therefore is to convince manager to remove such excessive controls in favour of a trust-based work environment. A similar argument should be made about the design of ERP-systems. Workplace innovation can never take place in organizations where overambitious ERP-systems are developed to take control of virtually every element of the work flow. ERP-systems can therefore become a key hurdle for the spread of workplace innovation. This is a crucial insight that is nevertheless often ignored by managers and practitioners. This workshop entices managers to think about how they can reconcile a up-to-date an well performing IT-system with high-engagement high performance workplace.
A4 - Time and place-independent teamworking
Moderator: Lieven Eeckelaert
The world is changing fast, new ways of working are emerging accordingly. And when these ‘new ways of working’ are brought up, the focus is almost exclusively on teleworking/remote working, flexible working arrangements and new technologies; and hence narrowed to a select, happy few - predominantly knowledge workers in larger organisations. It is therefore more interesting and relevant to broaden the scope of the ‘bricks, bytes and behaviour’ and look to other forms of location- and time independent work as well.
This workshop focuses on the challenges of collaboration and coordination of work and knowledge across time and space, whether this is in telecommuting teams, organisations with geographically distributed workplaces, or international projects with virtual teams. Thorough team design, involving an accurate allocation of tasks and responsibilities, and fostering team cohesion and development are crucial factors when dealing with temporal and spatially distributed, interdependent work activities. This will be demonstrated through two-three case studies, followed by an interactive discussion on the importance of organizational structure and design in managing time and distance and enabling people to work together apart successfully.
13u00 - 14u00 Connecting Lunch
14u00 - 15u30 Concurrent Sessions B
B1 - Trade unions and workplace innovation
Flemish trade union representatives developed a vision and strategy for workplace innovation. The bringing about of such a vision is discussed with the audience and a number of European trade union officials.
B2 - Leadership and workplace innovation
Moderator: Karen Wouters
Implementing an adaptive organization involves more than redesigning the organizational structure. Even continuous communication and change management initiatives are often not sufficient to get everyone on board. Organizations also need to adapt their leadershipnorm to better fit an organizational structure that focuses on decentralized decision-making and ownership. It involves a significant change in beliefs, behaviors and attitudes among its leaders. During this workshop we will look into the type of leadership that is needed in an adaptive organization. Also, we will demonstrate how the development of this type of leadership is a journey with a lot of uncertainties.
B3 - Workplace innovation in industry
Workplace innovation is a key requirement for many European industrial companies that want to excel on the global market with innovative, custom made products, and short lead times. Excellence in working conditions and competitive organizational performance must go hand in hand in a future-proof European industry.
Classical organizational structures can’t support those fast (technological) evolutions. Industrial organizations that cling on to long decision-making cycles and strong hierarchical structures are rapidly becoming obsolete vis-à-vis today’s market demands
But there are better ways. We’ve invited Ridley Race Productions, Janssen Pharmaceutica and Bosch who took on the challenge of adapting their organizational structure to better enable their employees to use their full potential at work. Not by working harder and longer, but by working smarter and in a more collaborative way. In this break out session they’ll explain their new organizational structure, their change process and how they involved their employees. Participants can learn some of the methods the organizations used and can expect to pick up practical tips and tricks for innovating workplaces in manufacturing environments.
B4 - Making teams work - developing and crafting teams
Moderator: Lieven Eeckelaert
Employee commitment and teamwork are high priorities for many organizations. Fortunately, many managers nowadays are convinced that teams with significant decision latitude are fundamental building blocks for sustainable work organizations as well as for performance. However, adopting the teamwork as a principle (the theory) and making a team work in practice (the implementation) are two different things.
Implementation is about developing teams, it’s about enhancing the maturity of teams. Teams are launched in a development path in which more and more decision rights are gradually transferred to the team. This workshop is about the drivers and impediments that typically occur in this transition.
The workshop will be interactive. After a brief introduction in which a framework on team development will be presented, group discussions will enable the participants to share experiences on what drives and hinders the development of teams. Experienced experts on the topic of team development will regularly intervene and unfold a framework on team development in co-creation with the audience. The goal of the workshop is to provide hands-on tips and caveats for any professional or manager interested in team development in a context of workplace innovation.
B5 - Workplace innovation in healthcare
Moderator: Helena Op den Kamp & Leen de Kort
Due to the rapid aging of the population and the greater longevity of people with multiple chronic conditions in many high income countries, the number of persons with chronic care needs is growing at a fast rate, while the care systems were organised historically to respond to acute illnesses and injuries. Workplace innovation is seen as an important approach to help the health care sector change into a more demand-driven, client-centred and cost-conscious system. Simultaneously it focuses on improving job quality of health care professionals and caregivers.
The workshop starts with testimonials of health care organisations on workplace innovation interventions. Then, workshop participants are invited to play a short “serious game”, which has been developed recently by the University of Leuven. During the game, a similar care activity is performed under four different conditions, which represent the four job types of Karasek’s Job Demand / Control model. The workshop ends with a wrap up of the main ideas to take home.
The identification of strategic partners is a first step in the development of strategic alliances. John Heap, president of the European Association for National Productivity Centers, shows good practices together with IndustriALL, ANACT, BusinessEurope, an Industry representative, and a Belgian Government representative
Marianne Thyssen is the European Commissioner for Employment, Social Affairs, Skills and Labour Mobility. She seeks to create good jobs, and modernize labour markets by working in full partnership with EU countries and social partners.